What do I need to know concerning my parcel?
What is a parcel shipment?
A parcel shipment is the transportation of goods, documents, or items that are typically smaller in size and can be handled by courier services. Parcel shipments can be domestic, imports/exports and international (3rd party) shipments. The process includes packaging the items securely, labeling them with the waybill generated available on Easy4Pro, following the tracking information also available on Easy4Pro, and arranging any other documentation necessary to ensure the transportation to the intended recipient's location.
How does parcel work on Easy4Pro?
Some notes on the parcel functioning:
- The parcel prices are automaticaly retrieved from the Parcel Couriers servers. This means that there is no manual intervention in these price proposals.
- The dates of pickup and delivery are indicative but will be honoured most of the time, as well as transit times.
- To secure the pickup, kindly ask the sender to contact the local carrier's office and confirm the collection.
- Prices are flat rates. Additional charges may apply in the final cost.
- If your collection is done earlier/later, the transit times will be the same. Weekends and holidays are not considered for the transit times.
- The pickup time window will be between 10h00LT untill 17h00LT, with no gurantee of exact times.
- To guarantee the collection, prepare your shipment with the shipping label, printed out and attached to the parcel. If you're shipping overseas, please also attach the commercial invoice, if possible in local language and in English. Make sure as well that you declare the value of the shipment in overseas requests.
- One waybill will be enclosed to the parcel, a second will be handled to the courier and a third one will be kept by the sender.
- Customs can be handled both by the carrier or by you. The cost will not be included in Easy4Pro's value.
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