Prepare a parcel shipment
To ensure the collection, prepare the shipment with the shipping label, printed out and attached to the parcel.
Also, in case it is an intercontinental shipment, make sure to also enclose the commercial invoice to the package, as well as the packing list and contact for customs clearance.
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What do I need to know concerning my parcel?
What is a parcel shipment? A parcel shipment is the transportation of goods, documents, or items that are typically smaller in size and can be handled by courier services. Parcel shipments can be domestic, imports/exports and international (3rd ...
Parcel Shipments
Per definition, parcel are packages with smaller dimensions/quantities which are transported via carriers like UPS, FedEx, TNT or DHL. These transports have several service levels and a specific set of rules. Usually, the parcel module is used for ...
Tracking a parcel
How to track a Parcel Shipment? Unlike the Premium Freight shipments, that often provide detailed and frequent tracking updates, Parcel Shipments usually come with basic tracking information, many times refered to as "Milestones", such as when the ...
My shipment was not picked up
What to do when your shipment was not picked up? Parcel collections may happen between 10:00LT and 17:00LT and it is not possible to book an exact time. To know more about the collection of your shipment, please ask the sender to contact, by phone, ...
My offer is expired - parcel
Parcel offers have limited validity -1h only without exception Once the offer is expired, there's no possibility to extend it. It's mandatory to create a new shipment.